Download the PDF version of Customer's Proprietary Network Information.

What is CPNI?

CPNI is basically call and account details. Anything that pertains to a customer's bill,
account information, features, or calling patterns is considered CPNI.

CPNI for Marketing Purposes

Vwave Communications does not use its customer's CPNI for marketing purposes.
Vwave Communications does not sell customer's CPNI to third parties.

Account Information

Any person that makes a request for information on an account, or makes changes or
additions to an account must first be named as an "authorized user". Authorized user can
only be added to an account by the person whose name is listed on that account. Any
requests by anyone who is not an authorized user will be denied. This rule is for the
protection of the customer and is followed by all telephones companies, including Vwave
Communications. These new rules were put into effect March 1, 2008 by the Federal
Communications Commission.